Group profile

Clicks Group is a health and beauty focused retail and supply group which has been listed on the JSE Limited since 1996, in the Food and Drug Retailers sector. Through market-leading retail brands Clicks, Musica and The Body Shop, the group has 590 stores across southern Africa.

Clicks Group is a leader in the healthcare market where Clicks has the largest retail pharmacy chain with 283 in-store dispensaries, as well as a direct-to-patient courier pharmacy service, Clicks Direct Medicines.

Clicks was conceived as a drugstore in 1968 by entrepreneurial retailer, Jack Goldin, but legislation at the time prevented corporate ownership of pharmacies in South Africa. Legislation changed in 2003 to allow corporate pharmacy ownership and the first Clicks pharmacy opened in March 2004.

Clicks also has one of the largest loyalty programmes in South Africa with over 3.4 million active ClubCard members.

United Pharmaceutical Distributors (UPD) is South Africa’s only
full-range national pharmaceutical wholesaler and was acquired in
January 2003 to provide the distribution capability for the group’s integrated healthcare strategy.

Musica, the country’s leading entertainment retail brand, was acquired in 1992.

The Body Shop has been operated under a franchise arrangement with
The Body Shop International since 2001, and the group has extended
this contract until 2020.

Our Values

We are truly passionate about our customers

We believe in integrity, honesty and openness

We cultivate understanding through respect and dialogue

We are disciplined in our approach

We deliver on our goals