Sustainability indicators

    5-year
compound
annual
growth
%		 2011 2010 2009 2008 2007
Economic              
Turnover R’m 7.1% 14 103 13 277 12 175 11 244 11 205
Comparable stores’ turnover growth %   6.9 11.2 13.2 9.2 13.2
Gross profit margin %   22.9 21.9 20.7 19.8 19.8
Operating margin %   6.6 6.2 5.8 5.3 4.8
Headline earnings R’m 21.1% 655 576 478 400 357
Diluted headline earnings per share cents 28.6% 249.7 211.4 165.9 131.5 103
Return on shareholders’ interest %   62.2 50.8 42.3 32.8 24.7
Return on total assets %   15.7 13.9 12.3 10.5 9.3
Net asset value per share cents   382 429 407 393 410
Distributions per share cents   125.0 106.2 84.0 61.1 48.2
Distribution cover times   2.0 2.0 2.0 2.2 2.2
Capital expenditure R’m 6.9% 226 231 234 176 155
Depreciation and amortisation     158 137 122 103 104
Growth in trading space %   5.3 4.1 4.9 (19.5) 2.0
Number of stores     590 561 540 519 500
Retail trading density R/m2   46 911 44 588 40 567 36 869 31 262
In-store dispensaries     283 251 207 157 125
In-store clinics     104 93 105 97 92
Market share*              
   – Clicks: retail pharmacy %   15.4 13.1 11.1 9.0 –
   – UPD: private pharmaceutical market %   23.1 22.7 23.6 26.4 25.6
Clicks ClubCard              
   – Active members m   3.4 3.1 2.7 2.5 2.3
   – Annual growth in membership %   9.7 14.8 6.7 12.4 10.7
   – Contribution to sales %   76.7 74.8 70.0 – –
Clicks private label and exclusive products              
   – Percentage of total sales %   18.2 17.8 17.6 16.3 15.1
   – Percentage of front shop sales %   24.2 23.0 22.4 21.6 19.9
Social              
Permanent staff     8 309 8 064 7 585 7 122 9 076
Staff turnover %   19.4 19.8 26.1 21.2 23.4
Pharmacist turnover %   23.0 34.0 53.0 – –
Percentage employee participation in share ownership scheme %   95.8 – – – –
Employment equity*              
   – Black staff as a % of total staff %   84.8 84.7 84.3 84.2 86.9
   – Black senior and top management %   20.4 17.8 11.5 18.0 24.0
   – Black directors %   40.0 40.0 33.0 36.0 22.0
   – Women as a % of total staff %   63.0 62.7 62.0 62.0 60.0
   – Women senior and top management %   35.5 34.7 32.0 36.0 43.0
Skills development*              
   – Total expenditure R’m   47.0 56.0 39.7 26.7 16.5
   – Skills development as a % of basic       payroll %   3.4 4.4 4.3 3.6 2.8
   – Number of employees trained     4 356 4 527 4 523 2 607 2 657
Preferential procurement* %   75 54 48 46 –
Enterprise development spend* R’m   33.7 28.6 8.6 7.6 –
Corporate social investment spend R’m   9.0 9.8 14.4 9.8 0.4
Transformation rating* Level   3 5 5 6 7***
Employees covered by medical aid %   16.7 18.2 22.3 21.2 19.9
Employees covered by retirement benefits %   95.0 91.6 92.2 97.9 90.6
Employees covered by collective bargaining agreements %   42 39 47 39 58
Environmental              
Carbon emissions (CO2)** metric tons   146 335 151 404 134 341 127 014 –
Additional information              
Working capital management              
Inventory days     60 55 54 55 57
Trade debtor days     46 42 46 44 53
Trade creditor days     57 52 64 52 66
Effective tax rate %   27.5 26.8 27.0 24.7 27.0
Solvency and liquidity              
Current ratio times   0.9 1.0 1.0 1.1 1.1
Interest-bearing debt to shareholders’ interest %   38.9 11.7 6.0 10.1 4.6
Interest-bearing debt, including cash, to shareholders’ interest %   37.1 (1.7) (30.5) 1.3 (10.2)
Share-related information              
Number of shares in issue (gross) m   270.7 284.0 302.8 324.1 336.0
Number of shares in issue (net of treasury shares) m   253.0 266.3 276.3 290.3 316.1
Weighted average number of shares (net of treasury shares) m   262.1 271.1 285.2 298.2 336.3
Weighted average diluted number of shares (net of treasury shares) m   262.5 272.3 288.3 303.8 346.3
Share price              
   – closing cents 32.1% 4 170 3 750 2 030 1 550 1 525
   – high cents   4 706 3 799 2 099 1 799 1 689
   – low cents   3 500 1 960 1 192 1 185 984
Market capitalisation (gross) R’m 25.1% 11 286 10 650 6 148 5 024 5 123
Market capitalisation (net of treasury shares) R’m 24.0% 10 548 9 986 5 609 4 500 4 821
Volume of shares traded ’m   466.3 306.4 222.3 300.3 316.1
Volume of shares traded %   177.9 113.0 77.9 100.7 94.1
Free float (including treasury shares)     93.2 93.5 91.1 89.4 96.7
Price earnings ratio times   16.7 17.7 12.2 11.8 14.8
FTSE/JSE Africa share indices              
   All Share Index   7.1% 31 006 27 254 24 929 27 702 28 660
   General Retailers Index   14.1% 45 547 34 216 24 277 24 909 31 715
   Food and Drug Retailers Index   26.6% 58 993 51 349 34 405 27 580 23 676
Economic information              
Inflation rate              
   CPI %   5.3 3.5 7.7 11.6 5.8
   Prime overdraft rate              
         – closing %   9.0 10.0 10.5 15.5 13.5
         – average %   9.1 10.3 13.3 14.7 12.5
   Exchange rates              
   Rand/US Dollar              
      – closing     7.07 7.37 7.77 7.75 7.16
      – average     6.91 7.27 9.05 7.41 7.20

Global Reporting Initative (GRI) Index: An analysis of the group’s performance against the GRI indicators is available on the Clicks Group website.
Note:
1. The 2007 indicators presented include information relating to Discom. The Discom unit was disposed of during
     September 2007.
* Indicators have been externally assured.
** Current year indicators are in the process of being externally assured.
*** Internally assessed.