The business of New Clicks has continued to undergo transformation over the past year with the group addressing several strategic issues which are expected to deliver long-term benefits. These include:
- the ongoing integration of pharmacy into Clicks, which is providing evidence that the groupís pharmacy model is effective as the volume of customer activity increases significantly in stores that have opened dispensaries;
- the successful implementation of an enterprise-wide information systems platform which will transform business processes; and
- several senior appointments and changes to the groupís leadership structure to enhance the depth and experience of the management team.