Clicks Group is a health and beauty focused retail and supply group which has been listed on the JSE Limited since 1996, in the Food and Drug Retailers sector. Through market-leading retail brands Clicks, Musica and The Body Shop, the group has 561 stores across southern Africa.

Clicks Group is a leader in the healthcare market where Clicks is the largest retail pharmacy chain with 251 in-store dispensaries, as well as a direct-to-patient courier pharmacy service. Clicks also has the largest loyalty programme in South Africa with over 3 million active cardholders.

Founded in 1968 by entrepreneurial retailer Jack Goldin, Clicks was conceived as a drugstore but legislation at the time prevented corporate ownership of retail pharmacies in South Africa. This meant that Clicks operated as a drugstore without drugs until legislation was changed in 2003 to allow corporate pharmacy ownership. This paved the way for Clicks finally to fulfil its founding vision and the first Clicks pharmacy was opened in Cape Town in March 2004.

United Pharmaceutical Distributors (UPD) is South Africa’s leading full-range national pharmaceutical wholesaler and was acquired in January 2003 to provide the distribution capability for the group’s integrated healthcare strategy.

Clicks Group is largely a defensive business, with over 75% of group turnover in non-cyclical merchandise which has ensured continued strong growth through the recent economic downturn.

Market share
% 2010 2009
Retail pharmacy 13.6 11.1
Front shop health 38.7 37.2
Personal care 24.9 24.4
Colour cosmetics 30.1 29.6
Small household appliances 20.0 18.0
Private pharmaceutical market 23.7 23.6
CDs 45 44
DVDs 23 23
Gaming software 9 9
Store footprint
  2009 New 2010
Clicks 346 23 369
Musica 156 (4) 152
The Body Shop 38 2 40
Total 540 21 561

Through market-leading brands Clicks, Musica and The Body Shop, the group has
561 stores across southern Africa


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