Some things in life are better viewed on a big screen. Please open this report on a tablet in landscape mode or a bigger screen.

Group profile

Clicks Group is a retail-led healthcare group which is listed in the Food and Drug Retailers sector on the JSE.

Founded 50 years ago in 1968, the group has been listed on the JSE since 1996. Following changes in South African legislation in 2003 to allow corporate pharmacy ownership, the group entered the retail pharmacy market with the opening of the first Clicks pharmacy in 2004. Today the group is a leader in the healthcare market, in both retail pharmacy and pharmaceutical wholesaling.

An overview of the group’s history is available at

Our values

We are truly passionate about our customers

We believe in integrity, honesty and openness

We cultivate understanding through respect and dialogue

We deliver on our goals

Clicks logo

The anchor brand, Clicks, is South Africa’s leading health and beauty retailer, offering value for money in convenient and appealing locations.

  • Clicks targets consumers in the growing middle to upper-income markets (LSM 6 – 10)
  • Clicks ClubCard is one of the largest loyalty programmes in South Africa with over 7.8 million active members
  • 76% of ClubCard customers are women and 68% are in the 25 to 49 age group
  • 50% of households live within five kilometres of a Clicks store

The franchise brands were introduced through exclusive franchise agreements to provide additional differentiation to the Clicks offering:

  • 2001 – The Body Shop, which sells natural, ethically-produced beauty products
  • 2014 – GNC, the largest global specialty health and wellness retailer
  • 2015 – Claire’s, one of the world’s leading specialty retailers of fashionable jewellery and accessories for young women and girls

The heritage business, Musica, is the country’s leading entertainment retail brand and was acquired in 1992.

UPD logo

UPD is South Africa’s leading full-range pharmaceutical wholesaler and the only one with a national presence. UPD was acquired in 2003 to provide the distribution capability for the group’s healthcare strategy.

UPD fulfils the pharmaceutical supply needs of Clicks, major private hospital groups and over 1 200 independent pharmacies. UPD also provides bulk distribution services to pharmaceutical manufacturers.


Standalone stores Pharmacies Presence
in Clicks stores
South Africa Rest of Africa Total
Clicks 630 33 663 510
The Body Shop 55 4 59 170
Claire’s 6 6 168
GNC 6 454
Musica 100 9 109
Total 791 46 837

Stores outside South Africa are in the neighbouring countries of Namibia, Botswana, Swaziland and Lesotho.

Sustained financial performance

diluted HEPS
10-year CAGR

total shareholder return
10-year CAGR*

dividend per share
10-year CAGR

Sustained fianancial performance
Clicks logo
Clicks pharmacy

Market share

of retail pharmacy

of front shop health



View Clicks video
UPD logo

Market share

of private pharmaceutical market

distribution centres

230 million
units of medicine delivered

View centralised distribution video