Group profile

Clicks Group is a retail-led healthcare group which is listed in the Personal Care, Drug and Grocery Stores sector on the JSE.

Founded in 1968, Clicks is the country’s leading health, beauty and wellness retailer and the largest retail pharmacy chain, with an expanding network of over 880 stores and over 710 pharmacies supported by a growing digital presence. UPD is the country’s leading full-range pharmaceutical wholesaler, providing the distribution capability for the group’s healthcare strategy.

Listed on the JSE since 1996, Clicks Group’s sustained financial performance and growth in shareholder value has seen the group included in the FTSE/JSE Top 40 Index for the past six years.

The group recognises the importance of environmental, social and governance (ESG) practices in creating a sustainable business and has been included in the FTSE4GoodIndex for the past seven years as well as the FTSE/JSE Responsible Investment Top 30 Index.

As a leader in the healthcare market Clicks Group is committed to increasing access to affordable primary healthcare for all South Africans through its retail pharmacy and pharmaceutical wholesale businesses.

The group has a level 4 BBBEE rating and was recognised as a top employer in the retail sector by the Top Employers Institute for the seventh year.

 

Our vision

To be the leading health and beauty retailer in targeted markets within southern Africa

Our values

We are truly passionate about our customers
We believe in integrity, honesty and openness
We cultivate understanding through respect and dialogue
We are disciplined in our approach
We deliver on our goals

Discover our history
Our brands
Our anchor brand
Clicks is South Africa’s leading health and beauty retailer, offering value for money in convenient and appealing locations.
Our distribution channel
UPD is South Africa’s leading full-range pharmaceutical wholesaler and the only one with a national presence.
Established in 2021
A wide range of mother and baby products including baby hardware, accessories, health, foods, diapers and wipes and baby toiletries.
Launched in SA in 2001
The Body Shop sells natural, ethically-produced beauty products and has been operated under a franchise agreement with The Body Shop International since 2001.
Largest professional beauty salon chain
Sorbet is the country’s largest professional beauty salon franchise chain, with a national presence of 194 outlets operating under the Sorbet (all-round beauty therapy), Sorbet Man (male grooming) and Candi & Co (ethnic haircare) brands.

The anchor brand, Clicks, is South Africa’s leading health and beauty retailer, offering value for money in convenient locations and appealing stores, as well as an online platform offering in-store collection or home delivery.

UPD is South Africa’s leading full-range pharmaceutical wholesaler and was acquired in 2003 to provide the distribution capability for the group’s healthcare strategy.

Commitment to environmental, social and governance (ESG) practices

The group’s core business creates meaningful social impact through the provision of health products and improving access to reliable and affordable healthcare. This supports South Africa’s national development goals by promoting healthy lives and well-being for all ages.

The sustainability strategy is based on four focus areas: