Website terms and conditions

Please familiarise yourself with our website usage policy as it contains important information concerning your rights and responsibilities when using our site. Should you have any queries concerning our website policy and the handling of your personal information, please contact Customer Care on 0860 254 257.

Please read our terms of use carefully. Your use of this website and any of the services offered on this website will be subject to the terms available on this website at the time of your use. If you do not accept our terms of use, you may not access our website or use any of the services available via our website.
Our terms contain specific provisions to limit our liability. These terms have been set out in capital letters. You should pay particular attention to these terms since they limit your ability to recover losses that you may incur in connection with your use of our website.
If you are not yet 18, you must obtain your parents’ or legal guardians’ advance authorisation, permission and consent to be bound by our terms of use prior to you accessing our website, using any of the services on our website or participating in any of the activities offered. If you are under 18 and fail to obtain such consent you may not access our website, use the services or participate in the activities available via our website.
We may change our terms of use from time to time without notice to you. Such changes will take effect as and when published. Therefore, you should keep up-to-date with their content and read these terms of use at all times prior to using this website since the then current version of the terms will apply to your use.

Part A: General Information and Terms

For your convenience, we have listed below some general information about ourselves:

“We” are Clicks Group Limited, and “us” and “our” have a corresponding meaning herein. We are a public company incorporated in accordance with the laws of the Republic of South Africa with registration number 1996/000645/06. Our address of establishment is at Cnr. Searle & Pontac Streets, Cape Town, 8001 and we will accept service of all legal documents there; Our telephone and facsimile numbers are Tel: +27 (0)21 460 1911 and our Fax: +27 (0)21 460 1805.

Definitions

In these terms of use:

“We don’t control content published on 3rd party sites that may link to our website and do not consent to you accessing our website for unlawful purposes. The content and copyrights to assets on this site remain ours and we reserve the right to reuse any content you may upload to the site.”

General Conditions of Use for this Website

You are solely responsible for any and all telephone usage and rental fees and/or internet access service fees that may apply to your use of this website and the services offered on it.
You may not access this site for any purpose other than for utilizing the services offered on it in the normal manner. You may not access our site for the purposes of redistributing or otherwise using any of our content for your own business purposes unless you are expressly licensed thereto by us in writing. You may not use your access to this site in a manner that would bring us, our business and/or any of our affiliates into disrepute. Furthermore, you may not access this site for unlawful purposes or use it in a manner which infringes our rights or the rights of any other person or restricts or inhibits the use of or enjoyment of this site by any other person. In this regard, you must comply with the laws, regulations and codes of conduct applicable to your use of this site. You may not post or transfer any material to our website that is unlawful or violates any third party’s rights or which is obscene, misleading, inaccurate, defamatory, illegal, in breach of any copyright or other intellectual property right, or damaging to data, software or the performance of our or any other parties’ computer system. We may remove any content you have submitted to this site and/or suspend your access to any part of this site at any time without notice.
We do not distribute or endorse any products, services or events posted, promoted and/or listed on our site other than the products and services we supply ourselves and our display of such products, services or events should not be construed as any form of endorsement thereof. All arrangements regarding such products, services and events are to be made directly with the supplier thereof.
Notwithstanding that this site may contain links to third party websites and that some third party websites may contain links to this site we do not control, endorse or approve the activities or content of any such third party websites. Please contact the relevant website proprietor if you have a complaint about the activities or contents of a third party website.
Proprietary rights (including without limitation, the trade marks, copyright and patent rights) in the components of this site belong to us and our licensors, including in the compilations, collective works and derivative works created incorporating the content of our users.
The downloading and use of data contained on this website is done at your sole discretion. You should independently verify the completeness and reliability of the information provided on or via this site. Also be aware that viruses or code which may have a harmful effect on your computer system could be transmitted to you. You are responsible for implementing suitable protection mechanisms to prevent such harm from occurring.
ACCESS TO OUR WEBSITE SERVICES IS PROVIDED TO YOU FREE OF CHARGE. RELIANCE ON AND USE OF OUR WEBSITE, CONTENT AND SERVICES ARE THEREFORE AT YOUR OWN RISK. IN NO EVENT WILL WE BE LIABLE TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND IN CONTRACT, DELICT (INCLUDING NEGLIGENCE), STATUTE OR OTHERWISE ARISING IN CONNECTION WITH YOUR RELIANCE ON OR USE OF THIS SITE OR THE CONTENT OR SERVICES PROVIDED, SAVE TO THE EXTENT THAT SUCH LIABILITY CANNOT BE EXCLUDED BY APPLICABLE LAW OR THE CONTRARY IS EXPRESSLY STATED.
We also reserve the right, without notice and in our sole and absolute discretion, to make changes to any parts of the site inclusive of changes to these terms of use including those relating to our ordering service. It is your responsibility to review our terms of use on each occasion prior to making use of this site and our ordering service. If you continue to use this site after our amended terms of use has been posted on the website, it will constitute a deemed acceptance of such amended terms of use. We specifically reserve the right at any time to change or discontinue without notice, any aspect and/or feature of this website.
We will only use your personal information to improve our services to you or share it with external entities when required to do so by law.
We are committed to protecting your privacy. We will collate the information which you give to us to provide you with services and personalize your use and visits of this site. We may also use such information to inform you, the user, about changes in the services we offer and/or about features we think you would find of interest. We may also permit the affiliated entities in our company group to inform you about products or services they offer that might interest you. By giving us this information, you consent to our use of it for these purposes and for the purposes outlined in our Personal Information Processing Policy, including for the purpose of processing your orders and instructions. For further information regarding our treatment of your personal information, you are referred to our Personal Information Processing Policy.
We have to protect our business and secure our systems. Consequently, you should note that we may monitor and keep records of any communication that you may send to or receive via our website and we may use, publish and disclose such communications for any lawful purpose. This may include our filtering of incoming and outgoing electronic data messages to identify, limit and/or prevent the transmission of unlawful or otherwise undesirable material or content.