Clicks is South Africa’s leading pharmacy, health and beauty retailer with over 880 stores and over 710 in-store pharmacies. Clicks targets customers in the middle to upper income markets (LSM 6-10) and offers customers exceptional value for money in convenient and appealing formats. The Clicks ClubCard loyalty programme is one of the largest in South Africa with 10.4 million active members. Our vision is to be the customer’s first choice of pharmacy, health and beauty retailer in South Africa.
The Body Shop is a high-profile global brand which markets naturally-inspired beauty products, focusing primarily on the middle to upper income groups. The Clicks Group manages The Body Shop under a franchise arrangement in South Africa. The naturally-inspired product positioning remains core to the brand with extensive use of community-traded ingredients sourced from local communities around the world.
UPD is the country’s only full-line pharmaceutical wholesaler and supplies retail pharmacies, private hospitals, dispensing doctors and retail health stores. The business provides the distribution capability for the group’s integrated channel to the healthcare market.
Sorbet is the country’s largest professional beauty salon franchise chain, with a national presence of 194 outlets operating under the Sorbet (all-round beauty therapy), Sorbet Man (male grooming) and Candi & Co (ethnic haircare) brands. Sorbet products are sold in the beauty salons as well as in Clicks stores.
M-Kem is a well-established all-hours specialised pharmacy which includes a diabetic clinic, travel clinic and wounds management practice. Located in Cape Town, M-Kem was acquired by the group in April 2023 and extends the convenience of the retail pharmacy offering.