24 March 2020

24 March, 2020: Following President Cyril Ramaphosa’s announcement of a nation-wide 21-day lockdown, Clicks can confirm that at this time all stores will remain open.

“We are doing everything we possibly can to service the needs of our staff, customers and communities,” says Rachel Wrigglesworth, Clicks Chief Commercial Officer. “Clicks has a critical role to play during this time, and our focus is to ensure that pharmacy, healthcare and a wide range of the essential products that we sell are available to those who need them. Clicks Pharmacies will continue to dispense medication and Clicks Clinics will remain open and focus on flu vaccinations as their key priority.”

The past few days have seen an unexpected increase in demand for essentials and hygiene products both in-store and online.

“Our online and physical stores are continuously receiving deliveries and, to ensure that essential products are available for all customers, we are restricting quantities to 6 products per customer in-store and 3 products per customer online on certain items,” Wrigglesworth says. “These really are extraordinary times and we ask that customers practise social distancing by maintaining a one metre distance between our store staff and other customers, as we try and prevent the spread of COVID-19 and flatten the curve.”

Customers can make use of the following services that minimise contact:

  • The Clicks App allows for ALL prescriptions to be submitted to a pharmacy counter for collection in 4 hours.
  • Repeat Prescription Service – signing up for this service enables your medication to be prepared in advance and reminders are sent to you for collection.
  • Clicks Direct Medicines – Signing up for this service will ensure your medicines are delivered to your home.
  • Our online store (clicks.co.za) will deliver all your front shop needs to your home or to your nearest store for collection.

For further information kindly contact
Susann Caminada
Magna Carta Reputation Management Consultants
082 775 4891

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