Integrated annual report
2020

The group is a leader in the South African healthcare market, with Clicks being the foremost health and beauty retailer and UPD the leading full-range pharmaceutical wholesaler.

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Creating
stakeholder
value in 2020

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Group turnover up
9.6%

Retail health and beauty sales up
8.4%


UPD turnover up
11.2%

Diluted HEPS up
13.7%


Dividend per share
450 cents

Cash at year-end
R2.2 billion


Group profile

Clicks Group is a retail-led healthcare group which is listed in the Food and Drug Retailers sector on the JSE.

Founded over 52 years ago in 1968, the group has been listed on the JSE since 1996. Following changes in South African legislation in 2003 to allow corporate pharmacy ownership, the group entered the retail pharmacy market with the opening of the first Clicks pharmacy in 2004. Today the group is a leader in the healthcare market, in both retail pharmacy through Clicks and pharmaceutical wholesaling through UPD.

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Clicks logo

The anchor brand, Clicks, is South Africa’s leading health and beauty retailer, offering value for money in convenient locations and appealing formats.

743
stores
585
pharmacies
UPD logo

UPD is South Africa’s leading full-range pharmaceutical wholesaler and was acquired in 2003 to provide the distribution capability for the group’s healthcare strategy.

R23.6bn
total managed
turnover
331m
units of medicine
distributed

Leadership

Chairman's Report

South Africa’s economy entered the national Covid-19 lockdown in a highly fragile state and this has since been compounded by the destructive financial and social impact of the forced closure of the economy and widespread human suffering.

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Chief Executive's Report

Clicks Group delivered a strong and resilient performance in 2020 against the background of the global Covid-19 humanitarian crisis and deteriorating economic conditions locally.

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Chief Financial Officer's Report

Decisive measures to limit the financial impact of the global Covid-19 pandemic enabled the group to deliver strong earnings growth and healthy returns to shareholders in the most challenging socio-economic conditions experienced in decades.

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Chairman
CEO
CFO

Governance

Summary of the audited financial statements

Download the full audited financial statements

The Clicks Experience