Creating stakeholder
VALUE in 2021
The group demonstrated its resilience throughout the Covid-19 pandemic. The challenging trading conditions were compounded by the outbreak of civil unrest across KwaZulu-Natal and Gauteng in July 2021. However, despite these severe headwinds, the group continued to create value for stakeholders, including shareholders, customers, employees, suppliers and communities.
SHAREHOLDERS
Shareholders are the group’s principal providers of financial capital.
Diluted headline earnings per share up
2.6% to 774 cents
Diluted headline earnings per share adjusted for impact of civil unrest up
8.8% to 837 cents
R2.2 billion returned to shareholders in dividends and share buy-backs
Dividend per share 490 cents
Reinvested R690 million in capital expenditure
Growth in earnings and dividends
* Pre-IFRS 16 ** Based on HEPS ^ Based on reinvestment of dividends paid and the closing share price
CUSTOMERS
Retail and wholesale customers are the group’s primary source of revenue.
Opened
39 Clicks stores and
expanded footprint to 782 stores
36 new Clicks pharmacies,
increased network to 621 pharmacies
50% of customers now live within 5.5 km of a Clicks pharmacy
596 180 vaccinations administered across 300 Clicks stores
545 million cashback paid to ClubCard members
EMPLOYEES
All permanent and part-time employees across the group.
R3.8 billion paid to employees
R217 million invested in employee training and development
Company-funded healthcare cover available to all employees
SUPPLIERS
Local and international suppliers of products and services, including landlords.
R33 billion paid to suppliers of goods and services, including landlords
74% weighted BEE procurement expenditure, with continued transformation of the supplier base
Launched SMME supplier listing portal and purchased more than R1.2 billion from small and medium-sized businesses
R73 million invested in enterprise and supplier development programmes
R44 million paid to 65 small enterprise owner-drivers contracted to UPD
COMMUNITIES
Beneficiaries of social investment in the communities in which the group operates.
R23 million invested in socio-economic development projects aligned to the group’s focus on health and well-being
100 bursaries awarded to pharmacy students in 2021
Free clinic services for customers with no medical cover extended to five days a week at the start of the Covid‑19 lockdown