Integrated Annual Report 2017

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Group Profile

Group Profile

Clicks Group is a retail-led healthcare group which is listed in the Food and Drug Retailers
sector on the JSE.

Founded in 1968, the group has been listed on the JSE since 1996. Following changes in South African legislation in 2003 to allow corporate pharmacy ownership, the group entered the retail pharmacy market with the opening of the first Clicks pharmacy in 2004.

The group is today a leader in the healthcare market where Clicks is the country’s largest pharmacy chain with 473 in-store pharmacies and a 22.2% share of the retail pharmacy market. UPD has a 25.6% share of the private pharmaceutical wholesale market.

Group Profile
Group Profile

Group brands

Clicks, Musica, The Body Shop, GNC and Claire’s are market-leading brands and have a combined footprint of 795 stores, including 38 in the neighbouring countries of Namibia, Botswana, Swaziland and Lesotho.

  • Clicks is South Africa’s leading health and beauty retailer, offering value for money in convenient and appealing locations, and through an online transactional platform.
  • The Body Shop sells natural, ethically-produced beauty products and has been operated under a franchise agreement with The Body Shop International since 2001.
  • Claire’s is one of the world’s leading specialty retailers of fashionable jewellery and accessories for young women and girls, and the group concluded an exclusive franchise agreement in July 2015.
  • GNC is the largest global specialty health and wellness retailer, and has been operated under an exclusive franchise agreement for southern Africa since 2014.
  • Musica is the country’s leading entertainment retail brand and was acquired in 1992.

UPD is South Africa’s leading full-range pharmaceutical wholesaler and the only one with a national presence. UPD was acquired in 2003 to provide the distribution capability for the group’s healthcare strategy.

Store footprint

Standalone stores
South Africa Rest of Africa Total Pharmacies Presence in Clicks stores
Clicks 594 28 622 473
The Body Shop 51 2 53 122
Claire’s 7 7 142
GNC 375
Musica 105 8 113
Total 757 38 795


We are truly passionate about our customers
We believe in integrity, honesty and openness
We cultivate understanding through respect and dialogue
We are disciplined in our approach
We deliver on our goals

The group’s history is available at

Clicks Logo
Clicks Info Blocks

Market share

22.2% of retail pharmacy

28.3% of skincare

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UPD Logo
UPD Info Blocks

Market share

25.6% of private pharmaceutical market

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